Office Manager: Wedding & Corporate Bakery Accounts
Company: Montilio’s Bakery
Reports To: Owner / General Manager
Job Summary
The Office Manager of Wedding & Corporate Bakery Accounts oversees all wedding cake consulting, sales, venue management, packages, order management, and bridal expo participation. This role serves as the senior wedding consultant for couples, guiding them through tastings, design, and ordering, while also leading wedding expo strategy to drive brand awareness and bookings as well as executing corporate dessert orders. The position ensures a seamless, high-touch client experience from inquiry through event dates.
Key Responsibilities
Wedding Cake and Corporate Accounts Orders & Execution
Company: Montilio’s Bakery
Reports To: Owner / General Manager
Job Summary
The Office Manager of Wedding & Corporate Bakery Accounts oversees all wedding cake consulting, sales, venue management, packages, order management, and bridal expo participation. This role serves as the senior wedding consultant for couples, guiding them through tastings, design, and ordering, while also leading wedding expo strategy to drive brand awareness and bookings as well as executing corporate dessert orders. The position ensures a seamless, high-touch client experience from inquiry through event dates.
Key Responsibilities
Wedding Cake and Corporate Accounts Orders & Execution
● Oversee all wedding cake orders and corporate accounts from booking through production and delivery
● Ensure order accuracy, timelines, and quality standards are consistently met
● Coordinate closely with pastry, production, and delivery teams
● Manage contracts, invoices, and order documentation
● Oversee delivery logistics, on-site setup, and venue coordination when required
● Act as liaison with vendors & partners
● Ensure order accuracy, timelines, and quality standards are consistently met
● Coordinate closely with pastry, production, and delivery teams
● Manage contracts, invoices, and order documentation
● Oversee delivery logistics, on-site setup, and venue coordination when required
● Act as liaison with vendors & partners
Wedding Consulting & Client Experience
● Serve as the lead wedding cake consultant, conducting client consultations and tastings
● Advise couples on cake design, flavor profiles, portioning, dietary needs, and presentation
● Guide clients through contracts, pricing, timelines, and ordering decisions
● Maintain a polished, personalized, and service-driven consulting experience
● Handle complex client needs, revisions, and last-minute changes with professionalism
● Serve as the lead wedding cake consultant, conducting client consultations and tastings
● Advise couples on cake design, flavor profiles, portioning, dietary needs, and presentation
● Guide clients through contracts, pricing, timelines, and ordering decisions
● Maintain a polished, personalized, and service-driven consulting experience
● Handle complex client needs, revisions, and last-minute changes with professionalism
Wedding Expos & Business Development
● Plan and execute participation in wedding expos, bridal shows, and industry events
● Design and manage expo booth presentation, cake samples, and branded materials
● Train and supervise expo staff to effectively consult with and convert prospective clients
● Track leads, conduct follow-up, and convert expo inquiries into booked orders
● Analyze expo performance, lead conversion, and return on investment
● Plan and execute participation in wedding expos, bridal shows, and industry events
● Design and manage expo booth presentation, cake samples, and branded materials
● Train and supervise expo staff to effectively consult with and convert prospective clients
● Track leads, conduct follow-up, and convert expo inquiries into booked orders
● Analyze expo performance, lead conversion, and return on investment
Leadership & Operations
● Lead and manage the wedding cake consulting and orders team
● Develop systems, standards, and workflows for consulting, sales, and order management
● Set and monitor departmental sales goals and performance metrics
● Collaborate with marketing and leadership on promotions and seasonal campaigns
● Lead and manage the wedding cake consulting and orders team
● Develop systems, standards, and workflows for consulting, sales, and order management
● Set and monitor departmental sales goals and performance metrics
● Collaborate with marketing and leadership on promotions and seasonal campaigns
Qualifications & Skills
● 5+ years of experience in wedding consulting, sales, events, bakery, or hospitality
● Strong consultative sales skills and client relationship management experience
● Knowledge of wedding cake design, trends, and production processes preferred
● Experience with wedding expos or event marketing strongly preferred
● Exceptional organizational, communication, and presentation skills
● Ability to work evenings, weekends, and peak wedding seasons
● Proficiency with CRM (Tripleseat a plus!), order management, and scheduling tools
● Valid driver’s license and ability to travel to expos and venues
● 5+ years of experience in wedding consulting, sales, events, bakery, or hospitality
● Strong consultative sales skills and client relationship management experience
● Knowledge of wedding cake design, trends, and production processes preferred
● Experience with wedding expos or event marketing strongly preferred
● Exceptional organizational, communication, and presentation skills
● Ability to work evenings, weekends, and peak wedding seasons
● Proficiency with CRM (Tripleseat a plus!), order management, and scheduling tools
● Valid driver’s license and ability to travel to expos and venues
Personal Attributes
● Polished, confident, and client-focused
● Detail-oriented with a strong sales and service mindset
● Creative, adaptable, and calm under pressure
● Passionate about weddings and hospitality
● Polished, confident, and client-focused
● Detail-oriented with a strong sales and service mindset
● Creative, adaptable, and calm under pressure
● Passionate about weddings and hospitality
Compensation & Benefits
● Competitive salary
● Opportunity to lead and grow a wedding-focused consulting and sales division
Apply by emailing Deb Donahue: [email protected]
● Competitive salary
● Opportunity to lead and grow a wedding-focused consulting and sales division
Apply by emailing Deb Donahue: [email protected]